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Seller handbook

Star Seller

A badge earned over three months of real orders, messages and reviews.

Shops earn the Star Seller badge by meeting every standard over the last three months: at least five orders, 95% of parcels dispatched on time, 95% of messages answered within 24 hours, an average review of 4.8 or more from at least five reviews, and no open cases.

Your overview shows where you stand on each. The badge comes and goes with the numbers; it can't be bought.

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